Apprentice Customer Service Administrator

SSO Logistics Ltd are your partner for transport & distribution of palletised freight; from importing containers, containe de-van, storage then onward delivery to anywhere in the UK & Europe. They are now looking for an Apprentice Customer Service Administrator to join their team.

Apprentice Customer Service Admnistrator

£211.20 per week, Monday to Friday 9am to 5pm 

Main duties & Responsibilities:

• Answering the phones to deal with customer enquiries
• Arrange relevant collections, transit routes and deliveries
• Dealing with external suppliers and 3rd parties via phone and email
• Transferring calls to correct departments as required
• Dealing with customer enquiries via emails
• Updating company systems and inputting data

Desired skills:

• Good communication skills are required
• Confidence to use the phone

Desired Personal Qualities:

• Reliable with excellent time-keeping
• Willing to learn and keen to gain a career within a customer service role

Desired Qualifications:

Good level of numeracy and literacy skills

Future prospects: The company are offering long term career progression upon successful completion of apprenticeship

Tagged as: Apprenticeship