Apprentice Medical Receptionist

St Helens £195.36 - 195.36 per week Apprentice Medical Receptionist St Helens Chamber Closing Date: Friday 30th June 2023

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Apprentice Medical Receptionist£195.36 - 195.36 per week
  • Apprenticeship
  • Full Time
  • St Helens
  • £195.36 - 195.36 per week

St Helens Chamber

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Main duties & Responsibilities:

  • Operate the computerised appointment system in accordance with signposting protocols. 
  • Receive and book in patients, monitor the patient flow, make emergency appointments and draw to the doctor’s notice any patients who might require immediate attention.
  • Provide and receive information face to face, over the telephone, in writing or by electronic mediums from patients, doctors, practice nurse, colleagues, managers, other external contacts.
  • Input data into the clinical system in accordance with established routine (eg, hospital letters, etc)

Desired skills:

  • Ability to work within a team and under own initiative
  • Good timekeeping
  • Must have excellent interpersonal and communication skills
  • Ability to handle customer/staff complaints and incidents effectively
  • An ability to diffuse potentially difficult situations

Desired Personal Qualities:

  • Professional
  • Willingness to learn
  • Willingness to participate in ongoing training and development
  • Flexible approach

Desired Qualifications:

GCSE Maths and English grade 4-9 (A-C)

Monday – Friday and shift times to be agreed with surgery hours between 8am -6.30pm. 37 Hours per week

Tagged as: Apprenticeship

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