Business Support Apprentice

Kirkby £269 - 355 per week Business Support Apprentice St Helens Chamber Closing Date: Sunday 31st March 2024

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Business Support Apprentice£269 - 355 per week
  • Apprenticeship
  • Full Time
  • Kirkby
  • £269 - 355 per week

St Helens Chamber

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Main duties & Responsibilities:

  • Communicate with customers and act as a reassuring point of contact for any issues, log correspondence as well as confirming appointments.
  • Monitor client emails as well as log and close projects on the company project databases (Excel, Job Logic and SAGE Accounts System).
  • Create site project packs for new works and issue to subcontractors. 
  • Collate client handover project packs including gathering all appropriate certification.
  • Liaise with supervisors and updating job status and system notes including preparation of weekly status reports.
  • Liaise and coordinate with operatives, subcontractors, suppliers, delivery drivers and clients across various project works.
  • Monitor company fleet navigation software and reallocate operatives to site works when necessary.
  • Produce client reports such as Key Performance Indicator (KPI), Non-Conformance (NCR) and Project Status reports to ensure contract specifications and service levels are achieved.
  • Evaluation of weekly timesheets, calculation of hours and entering of data onto Sage Accounts System.
  • Work with Management Team to help develop and improve existing systems and supporting business processes. 
  • Attend staff meetings when required & general day to day admin duties

Desired skills:

  • Ability to use Microsoft Office Applications (ideally have Excels skills at intermediate level)
  • Familiar with using Microsoft Outlook and Windows
  • Current or working towards full UK or EU Driving

Desired Personal Qualities:

  • A flexible team player and must be an enthusiastic self-starter and with a positive ‘can-do’ attitude.
  • Excellent communication, accuracy and organisation skills.
  • Happy to work under periods of pressure in a fast-moving environment.
  • Good time keeping.

Desired Qualifications:

  • GSCE’s – Grade 4/Level C and above including Maths and English

Future prospects:

  • As a company, we achieve excellent standards of quality by investing in our workforce, recruiting personnel and providing the opportunity for them to develop their skills and expertise.

Tagged as: Apprenticeship

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