Customer Service Apprentice
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St Helens Chamber
Main duties & Responsibilities:
Assisting in the efficient and professional operation of the office
Operating the switchboard and multiple incoming call services
Ensure accurate messages are passed on timely to the correct person
Greet and manage clients in reception area
Receive monies and provide receipts to clients
Organise and log internal and external post
Organise hospitality requirements and provide support to various departments as and when necessary
Desired skills:
Confident in the use of Microsoft Office, Excel and Word Typing experience would be beneficial
Good telephone manner along with good communication skills
High level of attention to detail to complete tasks
Desired Personal Qualities:
Hardworking, reliable and trustworthy
Presentable and professional manner
Self-motivated and willing to learn
Able to prioritise workload and use initiative
Desired Qualifications:
GCSE in Maths & English (Level 4 or Grade C & above)
Future prospects: The company are willing to provide opportunities to progress within the role and business leading to further qualifications